Shipping Policy

Shipping Policy

Information on Shipping

Ozihut offers free freight for orders with the product value over 2000Tk. This is standard freight and is Bangladesh wide. This means that no matter how large the order is, or how far away you may possibly live (Bangladesh Only), freight will be free.

For orders under 1000Tk, there is a Flat Rate charge for shipping.

Ozihut constantly seeks out the best shipping options for delivery. We use our own shipping along with Sundarban Courier Service and SA Paribahan to provide our customers with great value and service for their deliveries. We reserve the right to change freight providers, or substitute freight providers from time to time without providing further notice.

All deliveries have a Track & Trace system whereby you can track the status of your order at all times. Signatures will be required, we do not provide Authority to Leave – if this is something you specifically require, please e-mail our team at [email protected]. We understand that people often work during business hours, and therefore, suggest ordering items to your business address if you do not think you will be available to sign for them at a home address throughout the week.

Please note that if you request a Safe Drop for your order, or you request an address change directly with the courier service, Ozihut can no longer be held liable should your order go missing in transit. Please take this into consideration before going ahead with making any changes directly with the courier service after your order has been placed.

Please allow seven business days for your order to arrive. We strive to pick, pack and send all orders out in 1-2 business days. However, we cannot control the speed of delivery by the courier services. If you live a little farther out, please allow a little bit of extra time.

Ozihut ships to most postcodes throughout Bangladesh. However, we are unable to ship to some postcodes that are not serviced by our shipping company.

Express Shipping

Want your order ASAP? Ozihut offers Express Shipping!

Express Shipping is an expedited service. Your order is prioritised in our warehouse, and then is sent via Express courier via our shipping services.

Express Shipping Orders will be dispatched same day if your order is placed BEFORE 12pm. For orders after 12pm will be dispatched on the following business day.

Orders placed after 12pm on Friday or during the weekend will be dispatched on Monday, or the next business day when there are public holidays.